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When Vacations Go Bad: Everything You Need to Know about AirBnB Customer Service

Everything You Need to Know about AirBnB Customer Service | CosmosMariners.com

Vacations are supposed to be everything wonderful in life: time spent with family, long days filled with sunshine, explorations of new food and new places, and an escape from the same old routine.

They're great...until they aren't. It might have been the food made you sick or that the "incredible ocean view!" is anything but. On our recent trip to Miami, it wasn't the food or the view that let us down: it was our AirBnB. Thanks to that experience, I've come away as a bit of an expert in AirBnB customer service.

So, if you find yourself away from home, and your AirBnB isn't what you were promised online, here's what you need to know.